Terms of Service

Agreement to Terms

By accessing or using Komilion's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services. These terms apply to all users, including developers integrating our API, and visitors of our website.

Service Description

Komilion provides an intelligent LLM routing and API service that routes requests to multiple providers (OpenAI, Anthropic, Google, etc.), offers task-based model recommendations, API health monitoring, and prepaid wallet billing. We act as an intermediary and do not own or control the underlying models or their outputs.

Account Registration

To use our services, you must be at least 18 years old, provide accurate registration information, maintain account security, and notify us of unauthorized access.

Pricing and Payments

We operate a prepaid wallet system with a 25% markup on base provider costs. Payments are processed via Stripe. Wallet credits are non-refundable except in cases of billing errors or technical issues, reviewed at our discretion.

Acceptable Use Policy

You agree not to use our services to:

• Violate any laws, regulations, or third-party rights
• Generate illegal, harmful, abusive, or fraudulent content
• Attempt to circumvent usage limits or billing mechanisms
• Reverse engineer or extract proprietary algorithms
• Resell or redistribute services without authorization
• Abuse or overload infrastructure with automated systems
• Infringe on intellectual property rights or spread misinformation

Violations may result in immediate account suspension or termination without refund.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• LLM providers (OpenAI, Anthropic, Google, etc.) when you make API requests to their models
• Payment processors (Stripe) for secure transaction processing
• Service providers who assist in operating our platform and infrastructure
• Law enforcement or regulatory bodies when required by law or to protect our rights

Data Retention

We retain your account information and usage data for as long as your account is active or as needed to provide services. Usage logs are retained for billing and analytics purposes. You may request account deletion at any time by contacting our support team. Upon deletion, we will remove your personal data within 30 days, except where retention is required by law.

Security

We implement industry-standard security measures including encryption in transit and at rest, secure authentication via NextAuth.js, regular security audits, and access controls. API keys are encrypted and stored securely. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access your personal information and usage data
• Correct inaccurate or incomplete data
• Request deletion of your account and associated data
• Export your usage data and API logs
• Opt out of marketing communications
• Object to processing of your personal information
• Lodge a complaint with a supervisory authority

Cookies and Tracking

We use essential cookies for authentication and session management via NextAuth.js. These cookies are necessary for the proper functioning of our service. We do not use third-party advertising cookies or cross-site tracking technologies. You can disable cookies in your browser settings, but this may affect the functionality of our service.

Third-Party Services

Our service integrates with third-party LLM providers and services:

• OpenAI, Anthropic, Google, Cohere, Mistral, and other LLM providers
• Stripe for payment processing
• Google for SSO authentication
• LLMArena for model performance data

Each third-party service has its own privacy policy governing the use of your data. We recommend reviewing their policies.

Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your jurisdiction where data protection laws may differ. By using our service, you consent to the transfer of your information to the United States and other countries where our service infrastructure is located.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes via email or through a prominent notice on our website. The "Last Updated" date at the top of this policy indicates when it was last revised.

GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability, the right to restrict processing, and the right to object to automated decision-making. Our legal basis for processing your data is your consent, performance of our contract with you, and our legitimate business interests.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your data is handled, please contact us:

• Email: [email protected]
• Contact Form: Visit our contact page

We will respond to your inquiry within 30 days.